About us

Do you have any questions about your Swissvoice phone?
Find all the information you need in our section Documentation

Would you like to contact us?
Here are the addresses of our main offices:

ATLINKS Europe

28 Boulevard Belle Rive
92500 RUEIL-MALMAISON
FRANCE
france-salescontact@swissvoice.net

ATLINKS EUROPE SUCURSAL EN ESPAÑA

C/ Caléndula, 93MINIPARC III. Edif. E
El Soto de La Moraleja
28109 Alcobendas - Madrid
España
southeurope-salescontact@swissvoice.net

ATLINKS UK Ltd

3rd Floor, Waverley House
7-12 Noel Street, London, W1F8GQ
UK
northeurope-salescontact@swissvoice.net

ATLINKS LATIN AMERICA

Avenida Campos Elíseos 400-601
Polanco Chapultepec
Miguel Hidalgo, CDMX
México P.O. Box 11560
latinamerica-salescontact@swissvoice.net

ATLINKS ASIA LIMITED

Unit 1818, 18/F, Nan Fung Commercial Centre,
19 Lam Lok Street, Kowloon Bay,
Kowloon, HONG KONG
asia-salescontact@swissvoice.net

Since 2012, ATLINKS HOLDINGS LTD (GROUP) has been evaluated by EcoVadis on its Sustainability performance, with relevant improvements since then, from Bronze to Platinum medal.
In March 2023, we have been awarded for the 7th year in a row and named Best Performer AMEA (Asia Pacific, Middle East and Africa) in the EcoVadis Sustainability Leadership Awards dedicated to Small and Medium Enterprises
ECOVADIS is the world’s most trusted provider of business sustainability ratings, intelligence and collaborative performance improvement tools for global supply chains.
With a score of 77/100, our company is positioned in the best-performing 200 000 companies evaluated among the 175 countries and the 200 categories covered by the EcoVadis evaluation methodology.

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ISO certification: Atlinks delivers excellence in its products, services and solutions that ensure customer value and contribute to their success. We strive to be recognized by our employees, customers, community and shareholders as a responsible organization that conserves the environment, minimizes pollution, protects its employees from hazards, by minimizing the risks.

Our commitment to quality, environment, health & safety, and sustainable supply chain, is reflected through programs focused on continual improvement of our processes and compliance with applicable regulations, industry standards and best practices. Planned, integrated and consistent efforts involving every element of our organization, create these results.

To warranty this approach, Atlinks has an integrated Management Systems, which is certified conforming to the international Standards for:  

Quality :      ISO 9001	Environment : ISO 14001	Occupational Health and Safety :  ISO 45001

Our CSR performance has been evaluated by Ecovadis, and this year again, in October 2022, we are particularly proud to have won the Platinum Medal, rewarding the 1% of the world’s top performing companies, out of 200,000 evaluated.

We also support the 10 principles of the United Nations Global Compact to enforce our commitment to all the stakeholders in our business.

2022 ATLINKS CSR annual report

ATLINKS is committed to protecting your Personal Data and to complying with the Regulations applicable when collecting or using it.

We invite you to consult this document regularly as it is regularly updated to take into account changes in the Regulations, according to legislative developments and the case law of the courts.

Our data protection policy applies whether we are acting as a Data Controller or as a Sub-Contractor within the meaning of the Regulation. Our Register of Processing is maintained and regularly updated.

The Data we collect and process

We process Data that you provide to us or to which we have access through our business relationship with you. This includes:

• your administrative data, such as: surname, first name, telephone number, email address, social network contacts, business details, photo,...
• your transaction data, such as: payment methods, customer number, transaction identification, delivery methods
• and Data collected by means of Cookies on the Sites, such as: IP address, date and time of connection, connection contents.

What we do with your Data

We collect and process your Data in order to:

• manage our business relationship and agreements with you,
• promote our products and services, including by sending you information letters, newsletters and commercial offers, ...
• to invite you to events that we organize that may be of some interest to you
• to improve the quality of our communication, including in terms of customer satisfaction.

The purpose of this collection and processing is to enable us to fulfil our obligations, both in the context of the business relationship between us and in our legitimate interest, and/or after receiving your consent.

How long do we keep your Data

We retain your Data for as long as is necessary for the management of our business relationship and for the fulfilment of our legal and regulatory obligations and duties.

We may need to retain certain Data for longer periods for backup purposes, either on our internal or outsourced servers, and we will ensure that strict access and confidentiality requirements are met in such cases.

Who has access to your Data

Only those of our employees who are authorized to process your Data and who have been trained to do so, as well as our subcontractors and service providers, have access to your Data.

We take care to ensure that such access to your Data is strictly limited to the purposes for which it is processed, in accordance with the Regulations.

We undertake not to trade in your Data and not to share it without your prior express consent.

In accordance with the Regulation, the Processing of your Data is carried out only within the European Economic Area or in countries with adequate legislation within the meaning of the Regulation, i.e. ensuring a level of protection of your Data equivalent to the European level in force.

The technical and organizational security measures we take for your Data.

We have put in place technical and organizational security measures for your Data, appropriate to its sensitivity, to protect its confidentiality and integrity and to prevent damage, deletion or unauthorized access, such as: staff training, storage in secure physical areas, password encryption, anonymization.

Your rights

You have the right to access your Data at any time.

You may also request the deletion of your Data, their updating, the rectification of erroneous or obsolete Data.

You also have the right to object at any time to the processing of your Data. If such restriction or objection would hinder the normal performance of our contractual obligations to you, we will notify you.

For any request for information, as well as to exercise your rights, you can contact our Data Protection Officer at dpo@atlinks.com. You will receive a reply within one month of receiving your request.

Some definitions:

Personal data: Any information relating to an identified or identifiable natural person, that is to say a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an IP address, or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity. (GDPR, Article 4 (1))

Regulation: General Data Protection Regulation (EU) 2016/679 (RGDP), Law 78-17 of 6 January 1978 amended by Law 2018-494 of 20 June 2018 and its Implementing Decree of 1 August 2018, as well as any other regulation applicable to the protection of personal data within the European Union.

Person responsible for/of the Processing “Controller”: The natural or legal person, public authority, department or other body which, alone or jointly with others, determines the purposes and means of the Processing. (GDPR, Article 4 (7))

Sub-processor: The natural or legal person, public authority, department or other body that processes Personal Data on behalf of the Controller. (GDPR, Article 4 (8)).

Processing: Any operation, whether or not carried out by automatic means, which is applied to Personal Data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, dissemination or otherwise making available, erasure or destruction. (GDPR, Article 4 (2)).

COOKIE POLICY

Our Sites use Cookies (2) for statistical purposes, in order to monitor and improve browsing conditions.

These Cookies also allow us to offer you personalized content, where appropriate, to have a communication space with you, to provide you with the user support services to which you have subscribed, to manage payment services and to send you promotional messages taking into account your browsing history and preferences.

We do not set cookies without your express consent.

Please apply your browser settings for any instructions related to Cookies, such as: acceptance, selection, refusal, deactivation.

Please note that access to certain features of the Sites may be denied if you do not accept Cookies.

The user is informed that, during his visits to the Site, a cookie may be automatically installed on his browser. The cookie is a block of data that does not allow the identification of the users but serves to record information relating to the navigation of the user on the Site.

This information may allow Atlinks to personalize the Site in order to facilitate the user's navigation during this visit and subsequent visits.

You may set your browser to reject cookies, but in this case the products may not function properly.

The Website uses only one category of cookies, the technical characteristics of which are specified below:

Cookie	Purpose	Additional information
User session	This cookie is used to link a user's actions in order to provide the service requested during that visit and subsequent visits.	This cookie does not expire.

The user is informed that he/she can prevent the recording of cookies by configuring his/her browser as follows:

For Microsoft Internet Explorer 6.0, 7.0, 8.0 and 9.0: 1. choose the "Tools" menu, then "Internet Options" 2. click on the "Confidentiality" tab 3. select the desired level using the cursor.

For Mozilla Firefox: 1. choose the "Tools" menu > "Options" 2. click on the "Privacy" option 3. "Cookies" section

For Chrome: Click on the tools menu icon located in the browser toolbar. Select the "Options" menu; 2. Click on the "Advanced Options" tab; 3. Click on the "Content Settings" option in the "Privacy" section; 4. Click on the Cookies tab.

For Safari: 1. choose Safari > Preferences, 2. click on Security, 3. click on Show Cookies. 4. Select the desired cookies and click Delete or Delete All, 5. After deleting the cookies, click Done.

(2) Files sent by your computer when you visit our Sites, including your computer's IP address, browser IDs, the connection method you use, the URLs of your connections, the content you have accessed with the dates and times of your connections, and other information.

Access to the http://www.swissvoice.net site (the "Site") is open to the general public, with no access restrictions. The purpose of the Site is to present Swissvoice and its products and services.

French law is applicable to this Website.

Atlinks may amend the present legal notice at any time, without prior notice, by displaying the said changes on the Website. You are advised to review this page from time to time.

INTELLECTUAL PROPERTY

The Website belongs to Atlinks.

All content (including more particularly its general structure, images and texts) contained within this Website is the exclusive property of Atlinks, or Atlinks has been granted an authorization to use them.

You may use the materials on this Website for information purposes only. In the absence of an express written authorization from Atlinks, any reproduction, modification, translation, adaptation, aggregation and use – full or partial- of the materials published on this Website is strictly prohibited, and is likely to constitute an infringement punishable by the article L.335-2 et al. of the French Intellectual Property Code.  

In addition, please be informed that the trademarks, logos and domain names appearing on the Website are the property of Atlinks.

Without an express written authorization of Atlinks, any full or partial reproduction of these trademarks, logos or domain names, by themselves or combined with other trademarks, logos or domain names is strictly forbidden in accordance with the article L.713-2 of the French Intellectual Property Code.

WEBSITE CONTENT

Atlinks reserves all rights to change the content provided on this Website at any time and without notice and shall not be liable for the consequences of such an alteration. You are not authorized to alter any content contained on this Website.

LIMITATION OF WARRANTY AND RESPONSIBILITY

Access to the Website or use of the Website content constitutes your acceptance of these terms and conditions and agreement to abide by them. If you do not agree to these terms of use you should not use the Website. You acknowledge that you have the skills and technical means required to access and use the Website.

To the maximum extent permitted by applicable law Atlinks excludes liability, even if Atlinks has been notified of potential damages, or any damages whatsoever including, without limitation, direct, indirect, incidental loss or damage resulting from access to the Website and use of the materials provided therein, more particularly loss of data, and any damage or viruses which could be harmful to your computer system.

Atlinks makes no representations or warranties as to the accuracy or completeness of any materials and information contained on this Website, nor as to their fitness for a particular purpose.

Atlinks makes no representations or warranties that access to this Website will be uninterrupted or that this Website, will be secure and free of viruses or other harmful components.

The use of the materials (or any information incorporated into the materials), in whole or in part, contained in this Website is at your own risk, and you are to determine the relevance of the products to your own needs.

LINKS TO EXTERNAL WEB SITES

This Website may contain links to third party sites. The links are provided to you only as a convenience and the inclusion of any link does not imply either an endorsement by Atlinks of the linked sites or any warranty from Atlinks relating to the linked sites.

The decision to activate a link is your decision, and Atlinks makes no representations or warranties for any resulting use.

If you use links provided by this web site, you are solely responsible for any risks associated with the Website you may visit.

SECURITY

Atlinks applies a number of security controls to protect its Website from unauthorized access. However, Atlinks accepts no liability for any damage to or disruption of your computer system, software or date which may occur as a result of using this Website.

You are encouraged to adopt appropriate protections to ensure that whatever is used from this Website is free of viruses or other contamination which may cause damage to or interfere with your system.

PERSONAL DATA

In accordance with the French “Loi Informatique et Libertés” of the 6th of January 1978, processing of personal data carried out from the Website has been declared to the French data authority (the CNIL) under the number 1558426 v0.

L’usager est notamment informé que, conformément à l’article 32 de la loi informatique, fichiers et libertés du 6 janvier 1978 modifiée, les informations communiquées par l’usager du fait des formulaires présents sur le Site, sont nécessaires pour répondre à sa demande, et notamment permettre l’envoi d’une Newsletter et de recevoir des informations relatives aux produits Atlinks, et sont destinés au responsable du traitement à des fins de gestion administrative et commerciale.

You acknowledge that, in accordance with article 32 of the “Loi Informatique et Libertés”, the Information provided by filling in forms is necessary to fulfill your request and may be used by Atlinks for that purpose. Further, where you have consented to be contacted for such purposes Atlinks may also use the Information for the purpose of sending you a newsletter and providing you with information, products or services that you request from us or which we feel may interest you. You can exercise your right to modify or prevent such processing by contacting us at europe-salescontact@swissvoice.net: europe-salescontact@swissvoice.net

INFORMATION: The article 6 III-1 of the “Loi pour la Confiance dans l’Economie Numérique » n°2004-575 of the 21st June 2004:

• • Atlinks Europe, a French SASU with a registered capital of 1 500 000 euros, registered with the Nanterre Trade and Companies register under the number B 508 823 747, whose headquarters are located 28, Bd Belle Rive - 92500 Rueil-Malmaison - France (email : europe-salescontact@swissvoice.net; Tel. +33 (0)1 80 87 90 00) holds the exploitation rights related to this Website: , Tel. +33 (0)1 80 87 90 00);
• The director of this publication is Mr. Jean-Alexis DUC, General Manager of Atlinks;
• • The hosting provider is ECIS, a French SARL with a registered capital of 169260€ registered with the Evry Trade and Companies register under the number B 439 976 002, whose headquarters are  located at 12 rue Gutenberg, 91620 NOZAY, France : Tél +33 1 69 63 25 35, info@ecis.net.