About us

Do you have any questions about your Swissvoice phone?
Find all the information you need in our section Documentation

Would you like to contact us?
Here are the addresses of our main offices:

ATLINKS Europe

28 Boulevard Belle Rive
92500 RUEIL-MALMAISON
FRANCE
france-salescontact@swissvoice.net

ATLINKS EUROPE SUCURSAL EN ESPAÑA

C/ Caléndula, 93MINIPARC III. Edif. E
El Soto de La Moraleja
28109 Alcobendas - Madrid
España
southeurope-salescontact@swissvoice.net

ATLINKS UK Ltd

3rd Floor, Waverley House
7-12 Noel Street, London, W1F8GQ
UK
northeurope-salescontact@swissvoice.net

ATLINKS LATIN AMERICA

Avenida Campos Elíseos 400-601
Polanco Chapultepec
Miguel Hidalgo, CDMX
México P.O. Box 11560
latinamerica-salescontact@swissvoice.net

ATLINKS ASIA LIMITED

Unit 1818, 18/F, Nan Fung Commercial Centre,
19 Lam Lok Street, Kowloon Bay,
Kowloon, HONG KONG
asia-salescontact@swissvoice.net

Since 2012, ATLINKS HOLDINGS LTD (GROUP) has been evaluated by EcoVadis on its Sustainability performance, with relevant improvements since then, from Bronze to Platinum medal.
In March 2023, we have been awarded for the 7th year in a row and named Best Performer AMEA (Asia Pacific, Middle East and Africa) in the EcoVadis Sustainability Leadership Awards dedicated to Small and Medium Enterprises
ECOVADIS is the world’s most trusted provider of business sustainability ratings, intelligence and collaborative performance improvement tools for global supply chains.
With a score of 77/100, our company is positioned in the best-performing 200 000 companies evaluated among the 175 countries and the 200 categories covered by the EcoVadis evaluation methodology.

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ISO certification: Atlinks delivers excellence in its products, services and solutions that ensure customer value and contribute to their success. We strive to be recognized by our employees, customers, community and shareholders as a responsible organization that conserves the environment, minimizes pollution, protects its employees from hazards, by minimizing the risks.

Our commitment to quality, environment, health & safety, and sustainable supply chain, is reflected through programs focused on continual improvement of our processes and compliance with applicable regulations, industry standards and best practices. Planned, integrated and consistent efforts involving every element of our organization, create these results.

To warranty this approach, Atlinks has an integrated Management Systems, which is certified conforming to the international Standards for:  

Quality :      ISO 9001	Environment : ISO 14001	Occupational Health and Safety :  ISO 45001

Our CSR performance has been evaluated by Ecovadis, and this year again, in October 2022, we are particularly proud to have won the Platinum Medal, rewarding the 1% of the world’s top performing companies, out of 200,000 evaluated.

We also support the 10 principles of the United Nations Global Compact to enforce our commitment to all the stakeholders in our business.

2022 ATLINKS CSR annual report

Last Updated: February 2025

Introduction

What is a Privacy Policy? This policy contains information required by law about how your personal data is processed and your rights regarding these data. For more detailed information about cookies, please refer to our Cookie Policy.

Who are we? Atlinks Europe, a French company registered with the Nanterre Trade and Companies Register under the number 508 823 747, whose headquarters are located at 28 Bd Belle Rive 92500 Rueil Malmaison France.

As a member of the Atlinks Group, we may redirect certain requests we receive to another entity within our group if it is better suited to address the request.

Who is this policy for? This policy applies to visitors of the swissvoice.net web-site (hereinafter referred to as 'the site' or 'our site'), our prospects, and clients.

Processing of Your Personal Data and Your Rights

1. Our Commitment to Privacy and Data Confidentiality

Atlinks is committed to protecting your privacy. We comply with personal data protection laws, particularly Regulation 2016/679, known as the 'General Data Protec-tion Regulation' (GDPR), and Law No. 78-17 of January 6, 1978, known as 'Informatique et Libertés' (collectively referred to as 'Applicable Regulations').

For any questions or requests, you can contact us at: europe-salescontact@swissvoice.net

2. We act as data controller

Atlinks acts as the data controller for your personal data, as defined by the GDPR. As such, it ensures the legality of the processing of the personal data it collects and selects partners that provide sufficient guarantees of compliance with Applicable Regulations. This is why you should contact us for any questions or requests regarding your personal data.

3. Whose Personal Data Do We Process?

Atlinks processes the personal data of the following individuals:
• Visitors to our website: Individuals accessing or browsing on our website.
• Employees, agents, or legal representatives of our clients: Individuals acting on behalf of or associated with our clients in a professional or legal capacity.

4. What Personal Data Do We Process?

We may process the personal data listed below.

Website visitors:
• IP address, device information

Prospects and clients employees, agents or legal representatives:
• Identification details: Title, name(s), surname(s).
• Corporate contact details: Address, phone number (landline or mobile), email address.
• Professional details: Profession, position held within the company.

5. Why Are Your Data Processed, and How Long Are They Retained?

In compliance with legislation, your personal data will only be processed for the purposes outlined in the table below.

Your data will be retained for no longer than the legally allowed period i.e. as long as necessary to fulfill the purpose of the processing.

6. Who Can Access Your Personal Data?

Your personal data is accessible to a limited number of recipients.

Internal Recipients
Within Atlinks, our employees can view and handle your personal data only if it is necessary for their work. This primarily includes our sales and customer manage-ment teams.

Subcontractors
Your data will be processed by our technical subcontractors. Our website host and Cloud provider is ECIS, a French company (registered office: 12 Rue Gutenberg, 91620 Nozay).

Related Companies
Your data may be shared among companies within our group or with our partners on a need-to-know basis. This sharing primarily occurs when necessary to provide the product or service you have requested or based on the distribution of functions within our group.

7. Transfers Outside the European Economic Area (EEA) under GDPR

We, or one of our contractors, may transfer your personal data outside outside EEA (European Union, Norway, Iceland, and Liechtenstein) for several reasons such as referring you to the related company active in the area where you are located, or if required by the distribution of functions within our group.

If such transfer occurs, we make sure that the requirements set by GDPR Chapter V are met. As such, your personal data will only be transferred to a country if destina-tion country has an adequacy decision from the European Commission, or if ap-propriate safeguards are implemented, or if the transfer complies with specific de-rogatory situations outlined in Article 49 of the GDPR. A copy of the implemented safeguards can be requested at: europe-salescontact@swissvoice.net.

8. Your Rights Regarding Your Personal Data

You may exercise the following rights:

Right of access: You have the right to ask us for copies of your personal information.

Right to rectification: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Right to erasure: You have the right to ask us to erase your personal information in certain circumstances. You can read more about this right here.

Right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.

Right to object to processing: You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. You can read more about this right here.

9. How to Exercise Your Rights

To exercise your rights, send an email to: europe-salescontact@swissvoice.net.
While we encourage you to address your complaints directly to us, you also have the right to lodge a complaint with the relevant data protection authority.

In France, the competent authority is the Commission Nationale de l’Informatique et des Libertés (CNIL). Complaints can be submitted as follows:

• By Mail:
Commission nationale de l’informatique et des libertés
Service des plaintes
3 Place de Fontenoy
TSA80715
75334 PARIS CEDEX 07

• Online: https://www.cnil.fr/fr

Cookie Notice

Our website uses cookies. This notice provides information about what cookies are, which cookies we use, and the purposes for their use. It is complemented by our Privacy Policy, which details how we process your personal data and your rights regarding it.

1. What Are Cookies?

Cookies are small text files added to a user's browser while visiting websites. They enable the delivery of site services, improve navigation, or analyze visitor behavior to enhance site performance.

2. What type of cookies do we use?

This website only use essential first-party cookies. Please find the following infor-mation on them.

First-Party Cookies and Third-Party Cookies

All cookies are first-party or third-party, depending on the entity that places them

First-Party Cookies are placed by us on your device.

Third-Party Cookies are placed by third-party companies for various purposes, such as delivering services, analyzing navigation, or providing personalized offers. We use third-party cookies to gain access to useful information, while those com-panies may use your data for several purposes such as advertisement purposes.

Essential Cookies

These cookies facilitate website navigation, improve usability, and enable access to specific features (e.g., saving responses in subscription forms). These cookies are set automatically and do not require your consent.

3. Detailed list of our website’s cookies

Below is a list of the essential cookies used on this website. If non-essential cookies are used by this website, a Consent Management Platform will be available to you, where you can review the full list and manage your preferences.

4. Your choices regarding the cookies that are to be placed on your device

When your consent is required for a cookie to be placed, you can manage your preferences in the following ways:

• The Cookie Banner: Displayed when you first access the website, allowing you to accept or refuse all or some cookies.
• The Consent Manager Platform: Accessible at any time via its icon located in the bottom-left corner of the screen.

Your browser may also offer settings that allow you to permanently adjust your cookie preferences. Below are links to instructions for the most commonly used browsers:
• Microsoft Edge
• Firefox
• Safari
• Chrome

Please beware that rejecting essential cookies may affect your navigation on our website.

Access to the http://www.swissvoice.net site (the "Site") is open to the general public, with no access restrictions. The purpose of the Site is to present Swissvoice and its products and services.

French law is applicable to this Website.

Atlinks may amend the present legal notice at any time, without prior notice, by displaying the said changes on the Website. You are advised to review this page from time to time.

INTELLECTUAL PROPERTY

The Website belongs to Atlinks.

All content (including more particularly its general structure, images and texts) contained within this Website is the exclusive property of Atlinks, or Atlinks has been granted an authorization to use them.

You may use the materials on this Website for information purposes only. In the absence of an express written authorization from Atlinks, any reproduction, modification, translation, adaptation, aggregation and use – full or partial- of the materials published on this Website is strictly prohibited, and is likely to constitute an infringement punishable by the article L.335-2 et al. of the French Intellectual Property Code.  

In addition, please be informed that the trademarks, logos and domain names appearing on the Website are the property of Atlinks.

Without an express written authorization of Atlinks, any full or partial reproduction of these trademarks, logos or domain names, by themselves or combined with other trademarks, logos or domain names is strictly forbidden in accordance with the article L.713-2 of the French Intellectual Property Code.

WEBSITE CONTENT

Atlinks reserves all rights to change the content provided on this Website at any time and without notice and shall not be liable for the consequences of such an alteration. You are not authorized to alter any content contained on this Website.

LIMITATION OF WARRANTY AND RESPONSIBILITY

Access to the Website or use of the Website content constitutes your acceptance of these terms and conditions and agreement to abide by them. If you do not agree to these terms of use you should not use the Website. You acknowledge that you have the skills and technical means required to access and use the Website.

To the maximum extent permitted by applicable law Atlinks excludes liability, even if Atlinks has been notified of potential damages, or any damages whatsoever including, without limitation, direct, indirect, incidental loss or damage resulting from access to the Website and use of the materials provided therein, more particularly loss of data, and any damage or viruses which could be harmful to your computer system.

Atlinks makes no representations or warranties as to the accuracy or completeness of any materials and information contained on this Website, nor as to their fitness for a particular purpose.

Atlinks makes no representations or warranties that access to this Website will be uninterrupted or that this Website, will be secure and free of viruses or other harmful components.

The use of the materials (or any information incorporated into the materials), in whole or in part, contained in this Website is at your own risk, and you are to determine the relevance of the products to your own needs.

LINKS TO EXTERNAL WEB SITES

This Website may contain links to third party sites. The links are provided to you only as a convenience and the inclusion of any link does not imply either an endorsement by Atlinks of the linked sites or any warranty from Atlinks relating to the linked sites.

The decision to activate a link is your decision, and Atlinks makes no representations or warranties for any resulting use.

If you use links provided by this web site, you are solely responsible for any risks associated with the Website you may visit.

SECURITY

Atlinks applies a number of security controls to protect its Website from unauthorized access. However, Atlinks accepts no liability for any damage to or disruption of your computer system, software or date which may occur as a result of using this Website.

You are encouraged to adopt appropriate protections to ensure that whatever is used from this Website is free of viruses or other contamination which may cause damage to or interfere with your system.

PERSONAL DATA

In accordance with the French “Loi Informatique et Libertés” of the 6th of January 1978, processing of personal data carried out from the Website has been declared to the French data authority (the CNIL) under the number 1558426 v0.

L’usager est notamment informé que, conformément à l’article 32 de la loi informatique, fichiers et libertés du 6 janvier 1978 modifiée, les informations communiquées par l’usager du fait des formulaires présents sur le Site, sont nécessaires pour répondre à sa demande, et notamment permettre l’envoi d’une Newsletter et de recevoir des informations relatives aux produits Atlinks, et sont destinés au responsable du traitement à des fins de gestion administrative et commerciale.

You acknowledge that, in accordance with article 32 of the “Loi Informatique et Libertés”, the Information provided by filling in forms is necessary to fulfill your request and may be used by Atlinks for that purpose. Further, where you have consented to be contacted for such purposes Atlinks may also use the Information for the purpose of sending you a newsletter and providing you with information, products or services that you request from us or which we feel may interest you. You can exercise your right to modify or prevent such processing by contacting us at europe-salescontact@swissvoice.net: europe-salescontact@swissvoice.net

INFORMATION: The article 6 III-1 of the “Loi pour la Confiance dans l’Economie Numérique » n°2004-575 of the 21st June 2004:

• • Atlinks Europe, a French SASU with a registered capital of 1 500 000 euros, registered with the Nanterre Trade and Companies register under the number B 508 823 747, whose headquarters are located 28, Bd Belle Rive - 92500 Rueil-Malmaison - France (email : europe-salescontact@swissvoice.net; Tel. +33 (0)1 80 87 90 00) holds the exploitation rights related to this Website: , Tel. +33 (0)1 80 87 90 00);
• The director of this publication is Mr. Jean-Alexis DUC, General Manager of Atlinks;
• • The hosting provider is ECIS, a French SARL with a registered capital of 169260€ registered with the Evry Trade and Companies register under the number B 439 976 002, whose headquarters are  located at 12 rue Gutenberg, 91620 NOZAY, France : Tél +33 1 69 63 25 35, info@ecis.net.