Frequently Asked Questions

• Restart the App:

Try closing the Whatsapp app completely and relaunching it. This may fix temporary issues.

• Update Whatsapp:

Check if there is an update for the Whatsapp app available on the Play Store. Updates can fix bugs and improve stability.

• Enough Storage Space:

Make sure your phone has enough storage space. Whatsapp may experience problems working if there is not enough space available.

• Check Date and Time Settings:

Make sure that your phone’s date and time settings are correct, as Whatsapp uses this information to function properly.

• Reinstall Whatsapp:

If the issues persist, consider uninstalling the Whatsapp app and reinstalling it from the Play Store.

1. Access the Android Settings.
2. Select “System” .
3. Select “Reset Options” .
4. Select “Erase all data” .

• Go to Android Settings (under Advanced Settings):
• Select Network & Internet
• Choose Mobile Network
• Go to Advanced Settings
• Select Wi-Fi Calling

>> Also, make sure your phone is connected to a stable Wi-Fi network to enjoy Wi-Fi calling.

It is not possible to deactivate this application.

• Activating Bluetooth on the smartphone:

Make sure your smartphone’s Bluetooth function is activated. You can activate Bluetooth in your phone’s settings.

• Activating the Swissvoice Bluetooth Wristband:

Turn on the wristband by holding down the button for approximately 8 seconds. This will activate the bracelet’s association mode.

• Accessing the Connected Devices Menu:

In Android mode, tap the Settings icon, then select the Connected Devices. option.

In Simple smartphone mode, go to Settings, then Bluetooth Association.

• Associating a Device:

Choose the Associate a device option. This will launch a search for available Bluetooth devices.

• Confirmation on Mobile Screen:

Your mobile screen will display a message like Associate with Swissvoice AW100?. Accept this request.

By following these steps, you should be able to successfully associate the Swissvoice Bluetooth bracelet with your mobile phone.

Here are the steps to disable the security code on the phone:

1. Go to Android Settings and select the “Security” option.
2. At the “Screen Lock” menu, press the cogwheel icon on the right.
3. Deactivate the “Lock instantly with the On/Off button” function.